Privacy Policy

At PollyKit (operated by Carefree Allergy, LLC), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information.

Personal Information

• Name and contact information (email, phone, shipping address)
• Account credentials (username, password)
• Payment information (processed securely through our payment processor)

Environmental Data

• Pollen samples collected from your testing location
• Laboratory analysis results
• Testing dates and environmental conditions

Usage Information

• Website usage data and analytics
• Device and browser information
• Log data and cookies

We use your information to:

• Process and fulfill your orders
• Provide pollen analysis results through your secure account
• Send service-related communications and updates
• Improve our products and services
• Conduct research and analysis (using anonymized, aggregated data only)
• Comply with legal obligations

We will NEVER share, sell, or disclose:

• Your personal information (name, contact details, address)
• Your specific testing location or address
• Your individual pollen results linked to your identity

We may use anonymized, aggregated pollen data for research purposes and to improve our services. This data cannot be traced back to any individual user and does not include any personal information. For example, we might analyze general pollen trends by region without identifying specific addresses or users.

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (SSL/TLS)
• Secure data storage with access controls
• Regular security audits and updates
• Restricted access to personal information on a need-to-know basis

You have the right to:

• Access your personal information
• Request corrections to your data
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, contact us at admin@carefreeallergy.com.

We retain your personal information for as long as your account is active or as needed to provide services. Test results are stored indefinitely in your account for your records unless you request deletion.

We use trusted third-party services for payment processing, email communications, and website analytics. These providers are contractually obligated to protect your information and may only use it to provide services to us.

PollyKit services are intended for adults. We do not knowingly collect information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or by posting a notice on our website. Your continued use of PollyKit after changes constitutes acceptance of the updated policy.

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Carefree Allergy, LLC

Email: admin@carefreeallergy.com

Phone: 623-303-2060

Address: 711 E. Carefree Hwy, Phoenix, AZ 85085